Paytm Payment Gateway-How to Onboard a Payment Gateway for Indian Gaming Sites
Onboarding a payment gateway for an Indian gaming site involves several steps due to regulatory restrictions on real-money gaming and the high-risk nature of such transactions. Here’s a step-by-step guide:
1. Choose the Right Payment Gateway
Since gaming (especially real-money games like fantasy sports, rummy, or poker) is considered high-risk in India, not all payment gateways support it. Some popular options include:
- Razorpay (Supports skill-based gaming with prior approval)
- Cashfree Payments
- Paytm Payment Gateway
- PayU (May require additional compliance)
- CC Avenue (High-risk merchant account needed)
- Airpay
- Stripe (If serving international customers)
Note: Many traditional banks and gateways avoid gambling-related transactions due to RBI guidelines.
2. Ensure Legal Compliance
Indian laws distinguish between:
2. Ensure Legal Compliance (Continued)
Indian laws distinguish between:
- Games of Skill (e.g., fantasy sports, rummy, poker*) – Allowed in most states but require compliance.
- Games of Chance (e.g., casino, betting) – Banned under most state laws.
Key Requirements:
✅ GST Registration: Mandatory for all gaming businesses in India.
✅ PAN & Business KYC: Submit company documents (MOA, AOA, PAN, bank details).
✅ Game Classification Proof: Provide legal opinions/certificates proving your game is "skill-based" to the payment gateway. Some states like Telangana and Andhra Pradesh prohibit even skill games.
✅ RBI’s Anti-Money Laundering (AML) Policy: Maintain transaction records for audits.
⚠️ Note: If your game involves "real money," gateways may ask for additional approvals or block payouts due to banking restrictions.
3. High-Risk Merchant Account Setup
Most Indian payment gateways treat gaming as high-risk due to chargebacks and regulatory scrutiny:
1️⃣ Apply through a payment aggregator that supports gaming (e.g., Razorpay’s "Gaming Solutions"). Expect higher fees (~3–5% per transaction + rolling reserve).
2️⃣ Submit:
- Company registration proof.
- Game mechanics documentation.
- Past processing history (if any).
- Bank account details with a non-restrictive bank (avoid SBI/Axis if handling high-value transactions).
💡 Pro Tip: Use an EMI/PayLater option like ZestMoney or LazyPay to reduce failed transactions.
4.Tech Integration
Choose integration methods based on your platform:
- API Integration (Recommended): Use the gateway’s API docs (Razorpay, Cashfree). Test in sandbox mode first.
- Plugins: For WordPress/WooCommerce sites, use pre-built plugins.
- UPI Autopay: Enable recurring subscriptions via UPI mandates.
🔹 Must-Have Features:
✔️ Multi-mode support (UPI, Cards, NetBanking).
✔️ Auto-retry failed payments (common issue with ICICI/HDFC cards).
✔️ Fraud detection tools (gaming sees high fraudulent transactions).
5.Manage Payouts & Withdrawals
Gaming sites need seamless payouts to players:
💰 Use a separate payout gateway like:
- Cashfree Payouts / RazorpayX / Airpay Wallet System.
💰 Comply with TDS rules (30% on net winnings) and file Form 26AS for users.
⚠️ Avoid direct NEFT/IMPS from business accounts—banks may flag them as suspicious.
6.Testing & Go Live
🚦 Before launch:
1️⃣ Simulate deposits/withdrawals in test mode using virtual accounts/VPA IDs provided by the gateway provider before going live!
2️⃣ Check RBI-compliant refund policies—some banks reverse disputed amounts within days without notice!
3️⃣ Monitor daily settlements closely during initial weeks since some banks delay clearing funds citing “risk review.”
Common Pitfalls To Avoid ❌
1.) Using personal accounts instead of business banking solutions can lead sudden freezes by FinCrime units at major private/public sector Banks especially after large volume spikes overnight so always maintain clean books right away!!
2.) Not disclosing full nature while applying will result termination later when risk teams audit randomly thus be transparent about operations upfront even if approval takes longer time initially!!
3.) Ignoring state-specific bans could mean legal trouble; e.g., Telangana prohibits online rummy entirely whereas Karnataka allows it only under certain conditions hence consult lawyer familiar local regulations beforehand!!!
Final Recommendations ✅
For startups → Start small scale testing via Cashfree/RazorPay then expand once stable volumes achieved consistently over few months period!!
For established players → Negotiate custom contracts lowering MDR rates bulk processing tiers also explore hybrid models where part traffic routed international PG providers bypass domestic limitations legally!!!